Quality Policy

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Quality Policy Statement


01/05/2020 01 00 Page 1 of 1
The Paper House of Kenya Limited is committed to being the customer’s preferred supplier for paper, food packaging materials and labels, by delivering quality products on time in accordance with the highest professional standards.

We will operate and continually improve the effectiveness of our Quality Management System, based on ISO 9001:2015 to ensure maintenance of high service standards. We will comply with all applicable laws and regulations and will implement programs and procedures to assure compliance. To this end performance is measured at every level and improvement implemented consistently and effectively.

Furthermore the Company pro-actively seeks and values customer feedback as a means of maximizing effectiveness and meeting expectations. Relevant and regular staff training is considered essential throughout the company in order to achieve the stated objectives. We will communicate our commitment to quality to our employees, external providers, customers and other interested parties (as appropriate).

The Management and staff of The Paper House of Kenya Limited are committed to attaining the objectives of the quality policy and shall review these objectives and the quality policy periodically for continuing suitability to ensure achievement of customer satisfaction.

George Gatimu
Finance Director
1st May 2020.